Terms and conditions

Terms of use

www.ottimo.gr is the website that hosts the Online Store with the trade name “www.ottimo.gr”, which exhibits, promotes and offers for sale women’s clothing products, etc. through the Internet. “ottimo.gr” and the Website belong to the company with the name “KATSAMAGKOU VASILIKI” and the distinctive title “KATSAMAGKOU VASILIKI”, which is based in Ilion at 77 Protesilaou Street, P.O. 13122, in Greece (TIN: 152931840 / D.O.Y: AGION ARANGYRON), tel. 2102621622, email info@ottimo.gr


General terms of use

ottimo.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, in accordance with its needs and business ethics. ottimo.gr. undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store. It is clarified that the change of terms does not include orders that you have already placed.

Information & Products Provided

ottimo.gr is committed to the completeness and validity of the information listed on its website, regarding the existence of the essential characteristics that are described for each product it has, as well as the accuracy of the information provided, by the online store, services, subject to any technical or typographical errors, which have escaped notice or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.


Limitation of Liability

ottimo.gr cannot provide any guarantee for the availability of the products, but guarantees timely information to end consumers about their unavailability. ottimo.gr is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it provides, or services it provides through its website. ottimo.gr is not responsible for technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, ottimo.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.


Intellectual property rights

The website ottimo.gr is the official website of “ottimo.gr”. All the content of the website, which is posted, including images, graphics, photographs, designs, texts, services and products provided are intellectual property and are protected according to the relevant provisions of Greek law, European law and international conventions. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the content of the websites is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the or any other legal owner of the above copyrights. The names, images, logos and distinctive features that represent it and/or its online store and/or third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features and are protected by the Greek, Community and international trademark and industrial and intellectual property and unfair competition laws.


User Obligations

The users of the ottimo.gr website agree that they will not use it and the online store to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar , obscene, libelous, is a violation of another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to the law or contractual or management relations (such as inside information, proprietary and confidential information obtained or disclosed as part of business relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of a third party, contains software viruses or any other codes, files or programs, e.g they are designed


Confidentiality of Transactions

Privacy is taken for granted. The same basic principles that govern traditional transactions also apply in the case of e-commerce. All information transmitted by the user / member to ottimo.gr is confidential and all the necessary measures have been taken so that it is used only to the extent that this is deemed necessary in the context of the services provided. ottimo.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority. In the event that ottimo.gr uses third parties to support its systems, it ensures privacy. You can request any information held about you and its correction if you can demonstrate an error. For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to any third party.


Secure Transactions

ottimo.gr recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The security of ottimo.gr is achieved by the following method: User identification Your e-mail and personal secret security code (password) are used to identify you, which every time you register them provide you with absolute security access to your personal data. You are given the possibility to change your Personal Secret Security Code (password) and your electronic mail address (e-mail) as often as you wish. The only one who has access to your information is you, through the above codes, and you are solely responsible for maintaining its secrecy and hiding it from third parties. In the event of its loss or leakage, you should notify us immediately, otherwise the online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable passwords (eg date of birth). We also recommend that you use not only letters and numbers but also symbols and password creation.



The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). While browsing the website and in order to order products, but also to ensure the possibility of communicating with you so that we can inform you about our new products, it is possible that you will be asked to declare information concerning you (name, profession, e-mail address etc. .). Any personal data you declare anywhere on the website is intended solely for the purpose of ensuring the operation of the respective service and may not be used by any third party, without complying with the provisions of Law 2472/97 regarding the protection against personal data processing character, as it applies each time. The online store ottimo.gr operates in accordance with the applicable Greek and Community legislation and keeps your personal data securely for as long as you are registered and which are deleted after the end of the business relationship in any way. The personal data you declare on ottimo.gr is used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. The customer has, within the framework of telecommunications privacy legislation, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997.


The information we request from you

Personal information:

Every visitor can browse ottimo.gr without providing any personal information. We will only need personal information when you become a member and create a user account. At this stage you will only be asked for your e-mail to which you can if you agree to receive our informative e-mails. If you proceed to order products then you will have to enter information regarding your transaction with us. Mandatory and necessary information for each transaction is your name, a landline, address (street, city, postal code), shipping address of the order and type of document (receipt). Optionally we ask you for information such as mobile phone number (in case we need to contact you directly) and profession.

Create Account:

During the process of creating an account at ottimo.gr you will be asked to provide some information for your convenience during the shopping process. By accepting the terms of our website when registering your details, you agree to receive informative emails and offers to the email address you provided. You can unsubscribe from the list and stop receiving emails from us at any time. Your email will never be given to third parties and will only be used to inform you of new products, fashion tips and offers.